| | | Cascade365 attended an important industry conference this month in Las Vegas, the Receivables Management Association International (RMAi). This event provides educational sessions, networking opportunities, best practice sharing with peers and an opportunity for Team Cascade365 to meet with agency partners who collect purchased accounts receivable. The depth of Team Cascade365 was evident, as many departments were represented (see below). Many important vendor, prospect, and client meetings took place, and the highlight of the conference was CEO Lee Brockett being elected to the RMAi Board of Directors – a meaningful milestone for both Lee and Cascade365. The Cascade365 Team: - Lee Brockett – Chief Executive Officer
- Michael Merz – Director of Operation
- Shaun Ertischek – Chief Compliance Officer & General Counsel
- Nicole Green – Compliance Manager
- Jamie Burns-Ostapenko – Director of Recovery Performance
- Lynne Williams- Director of Legal Recoveries
- Mary Sand – Director of Client Services & Back Office Operations
- Shannon David – Operations & Client Services Manager
- Jeff Howell – Director of National Sales
- Sean Ebeling – Sales Director
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| | | | | | How well are you protecting your focus? As the year gains momentum, calendars fill quickly, inboxes grow heavier, and interruptions become constant. What starts as manageable can quickly turn into fragmented attention and rising mental strain. This month’s ELEVATE Wellness Article explores the health benefits of attention management and why protecting your focus isn’t just a productivity strategy, but a wellbeing practice. Learn how reducing interruptions can lower mental fatigue, improve emotional regulation and help you work with greater clarity and calm throughout the months ahead. |
| | | | | Cascade365 CEO Lee Brockett recently completed his second trip to India, where he had the opportunity to visit strategic partners, friends and the Cascade365 teams that have been established over the past few years. For Cascade365, working in India is more than an offshore cost-saving strategy; the company has aligned itself with world-class operators who deliver value in any context. As Lee shared, “A heartfelt thank you to everyone who extended their hospitality in Delhi and Mumbai. I am already looking forward to the next trip!” |
| | | | Each year during the RMAi conference, Cascade365 recognizes the overall contributions of its collection partners, shares highlights from the previous year’s efforts, and announces individual awards in several categories. We congratulate the following agency partners: BEST IN COMPLIANCE Presented to: AVANTE USA In Recognition of Exceptional Compliance Standards TOP AGENCY ON-SHORE
Presented to:
Ability Recovery Services
In Recognition of Superior Performance and Adherence to Compliance Standards TOP AGENCY OFF-SHORE
Presented to:
Credit Management Company
In Recognition of Superior Performance and Adherence to Compliance Standards MOST IMPROVED
Presented to:
Shepherd Outsourcing
In Recognition of Superior Performance and Adherence to Compliance Standards BACK-OFFICE OPERATIONS
Presented to:
NRA Group, LLC
In Recognition of Exemplary Back-Office Support |
| | | | | | | Each month, the Compliance Department awards a $50 Compliance Incentive gift card to eligible collectors who have not received a compliance or coaching notice during the prior consecutive two-month period.Congratulations to Daisy for meeting this standard for the months of December and January. Daisy, you’ve earned it! Daisy will receive a $50 gift card. |
| | The Cascade365 Family of Companies provides accounts receivable liquidity solutions to the consumer finance and healthcare industries through its innovative suite of services encompassing AR debt purchase, third-party collection and master servicing. Cascade365 is committed to promoting financial accountability while treating consumers in a fair, dignified, and lawful manner. Cascade365’s consumer friendly focus includes income-based settlements and debt forgiveness. To learn more, please visit Cascade365.com |
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.jpg "Cascade365 Pulse - Protecting your focus, reducing mental fatigue and Cascade365 updates 2")
