Cascade365 is a brand identity representing a family of companies focused on the responsible liquidation of accounts receivable.

Headquartered in the San Francisco Bay Area, the Cascade365 Family of Companies are recognized leaders in the accounts receivable management, revenue cycle and specialty finance industries.

We apply technology, human capital and ingenuity to create competitive solutions for our clients in the consumer finance and healthcare industries.

Association & Memberships

Mission Statement

The Cascade365 Family of Companies’ Mission is to bridge the gap in the credit cycle where consumers fall short and become past due. We provide consumer lenders and healthcare providers immediate and ongoing liquidity by purchasing distressed accounts receivable outright or managing them for a fee. We work with consumers to resolve past due accounts in a positive, helpful and ethical manner.

Our story at Cascade365

Partner with Cascade365

To learn more about Cascade365’s specialty finance offerings or to receive a no-obligation, cost-free valuation of your non-performing accounts receivable, please contact Cascade365 today.

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Our Leadership Team

Lee Brockett
Lee BrockettCEO
Lee Brockett founded the Cascade365 Family of Companies in 2008.

Prior to Cascade365, Lee owned and operated Glass Mountain Capital, a specialty finance firm and GMC Credit Services, a nationally licensed collection agency. Lee’s first foray into specialty finance, credit and collections was at Applied Income Sciences, a hedge fund which he co-founded in 2002.

With more than 19 years of C-level experience in the technology, fund management, specialty finance and ARM industries, Lee brings a wealth of knowledge and passion for doing things “the right way”. An entrepreneur at-heart, Lee participates in various other companies as an equity investor, board member or advisor.

Lee has a JD from the University of San Francisco and a BA in Political Science from the University of Oregon.

Saket Sahoo
Saket SahooCOO
Saket Sahoo joined the Cascade365 family of Companies as Chief Operating Officer in January 2024. As COO, Saket will oversee Cascade’s operations and information technology teams while leading mission critical initiatives, such as diversifying and growing revenue, implementing key technologies and efficiencies, and cultivating CRM’s workforce offshore.

He possesses a strong track record of driving growth while fostering innovation and maintaining robust profit margins. Throughout his career, he has consistently remained at the forefront of technological advancements and effectively harnessed them to drive transformative change across industries.

He holds a Bachelor of Engineering degree in Electronics and lives in Toronto Canada.

Mike Merz
Mike MerzDirector of Operations
Michael Merz joined the Cascade365 Family of Companies in July 2012. Originally hired as an IT subcontractor, Michael proved his value through leadership, operational knowledge and revenue growth and was officially hired as a full time operations manager in October 2012.

Promoted to director of operations in September 2018, Michael applies his established leadership skills, creativity and operational expertise to Cascade’s revenue goals by managing various revenue channels and developing strategic partnerships.

With over 15 years of accounts receivable management and revenue cycle experience in the areas of corporate management, client services and revenue generation, Michael has a vast understanding of the recovery of healthcare and consumer finance receivables. He has established many strategic partnerships allowing for a compassionate and compliant receivables solution.

Michael attended Towson University where he earned a Bachelor of Science in accounting and business administration. Mike is an active outdoorsman and enjoys spending time with his family.

Jeff Howell
Jeff HowellDirector of National Sales
Jeff Howell joined the Cascade365 Family of Companies in June 2016. Jeff brings a consultative, relationship-driven sales approach which directly correlates to the company’s overall mission and revenue growth objectives.

Prior to joining the Cascade365 Family of Companies, Jeff served as the vice president of national sales and compliance at Bankrupt Debt Acquisitions.

He has held executive sales and business development positions with MasterFiles, TransUnion and a national 3rd party collection agency.

With more than 25 years of accounts receivable experience in the areas of sales leadership, collection life cycle, debt sales, and credit bureau operations, Jeff has extensive knowledge about the needs of the healthcare and consumer finance verticals. He has worked with many organizations in the marketplace to bring valuable solutions that have increased revenue and strategically improved overall financial performance.

Jeff attended Ohio Dominican University, where he earned a Bachelor of Science in business administration as well as a Master of Science in business administration and leadership. Jeff is active on the membership committees for Receivables Management Association International (RMAI), Emergency Department Practice Management Association (EDPMA) and the National Association of Health Services Executives (NAHSE). Jeff serves as the head varsity girls’ basketball coach at Madison Christian High School in Columbus, Ohio.

Mary Sand
Mary SandDirector of Client Services
Mary Sand joined the Cascade365 Family of Companies in May 2023 as the Director of Client Services, where she plays a pivotal role in steering the growth of the Cascade365 Client Services team. Her leadership is instrumental in enhancing Cascade365’s renowned tradition of offering best-in-class support, ensuring that the company’s clients receive unparalleled service.

With a rich professional background, Mary previously served as Vice President of Operations at RevSolve/USCB, where she honed her expertise in Revenue Cycle Management, Customer Service, and Receivables Management. Her career spans over decades, marked by a commitment to excellence, leadership, and a forward-thinking approach to business operations.

Mary is recognized for her ability to lead effectively and build strong, cohesive teams. She has a unique talent for fostering rapport with staff at all levels, driving her teams toward success through focusing on process improvements, particularly through the implementation of automation.

Jamie Burns-Ostapenko
Jamie Burns-OstapenkoDirector of Recovery Performance
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Shaun Ertischek
Shaun ErtischekChief Compliance Officer and General Counsel
Shaun Ertischek joined the Cascade365 Family of Companies in March 2022. As Chief Compliance Officer and General Counsel, Shaun oversees all compliance, regulatory, litigation, and contractual matters for the company. He takes a proactive and strategic role in ensuring enterprise-wide compliance with all applicable laws in collaboration with the management team.

Prior to joining the Cascade365 Family of Companies, Shaun served as Chief Compliance Officer and General Counsel at Sequium Asset Solutions, LLC, a national collection agency and outsourced call center.  He has over 16 years of experience in the legal and compliance field within the accounts receivable management industry.

Shaun graduated from Binghamton University and earned his Juris Doctorate from New York Law School.  He is admitted to practice law in New Jersey and New York.  Shaun has been awarded the Credit and Collection Compliance Officer (CCCO) and the International Federation of Certified Collection Executives (IFCCE) designations by ACA International, Inc.

Nicole Green
Nicole GreenCompliance Manager
Nicole Green joined the Cascade365 Family of Companies in March 2014. As compliance manager, she applied her knowledge to implement broad changes to better Cascade’s compliance management system and vendor oversight. Her focus is on Cascade’s compliance management system and introducing innovative products to further Cascade’s compliance department and vendor oversight.