Cascade365 Pulse – Monthly Newsletter – July 2024

I am proud to have volunteered a second year for the Honduras Good Works and HNI Charities medical brigade to Honduras. The trip was a huge success, the group’s doctors and dentists treated over 2,000 patients in the span of one week. The mission is of critical importance to the Hondurans, most of whom won’t be able to receive medical care but for this annual visit.  Families walk miles in their Sunday best and wait their turn to be seen. 

Whatever the resources I contribute to this good cause, money, time and energy, I always walk away enriched by the experience.  I get more than I give, a net positive that doesn’t occur too often in business or everyday life.  My takeaways from this year’s trip include the following:

1. My hat is off to the healthcare professionals that volunteer their time.  Working long hours in unideal conditions, providing quality care and keeping their wit and sense of humor throughout, they are truly amazing.

    

2. The Honduran people are beautiful and inspiring.  Even if only for a few days, working in remote, impoverished villages and seeing people go about their lives with food insecurity, without access to clean water, their finest clothes perhaps including dress shoes with a toe poking out or sneakers with a sole falling off, so that it flaps like a flip-flop when they walk, etc., brings perspective. I don’t want to use the “poor but happy” narrative as it’s overly simplistic and I don’t believe it is uniformly true.  I did observe, however, people smiling and going about productive lives despite all the obstacles thrown their way.  Mothers, just like in “Any Town, USA” quizzing the doctors and dentists extensively to make sure that they understood their child’s health condition or if the child’s adult teeth were growing properly.  Multigenerational families waiting to see the doctor together, the grandmother and mother/daughter taking turns watching the kids while the other receives treatment.  The Honduran version of the Marlboro man, tall, wiry and tough looking with scuffed up boots, tearing up when he’s told his blood pressure is too low and that he needs to take better care of himself.

    

3. “Many hands make light work.”  It’s empowering to be a small yet important part of a larger mission oriented group.  There are many parallels between the experience and the team at Cascade365.  It’s awesome to be part of a talented group of people working towards a common objective. 

I appreciate the opportunity to have gone on the mission trip.  It was a humbling and rewarding experience and I hope that I can volunteer again next year.

Voted One of the Best Places to Work

Cascade Receivables Management, LLC, part of the Cascade365 Family of Companies (“Cascade”), is proud to announce that it was recently selected as one of the 2024 Best Places to Work in Collections by ACA International and the Best Companies Group.  This survey program is administered by Best Companies Group, a division of BridgeTower Media, which conducts over 60 local, national, and industry “Best Places” programs each year.

This survey and award program was designed to identify, recognize, and honor the best places of employment in the collections industry. This year, 38 companies met the standard to be selected.

July Wellness Spotlight from Cascade365

These beats were made for walking! This month we’re taking a stroll to Tune Town with the latest Altitude Newsletter from the Marsh McLennan Agency.

Walking is praised for its numerous health benefits, including improved cardiovascular health, stronger muscles, and reduced stress levels. It also provides an opportunity to connect with nature and explore new surroundings.

Music is celebrated for its ability to uplift spirits, evoke emotions, and enhance cognitive functions. It also boosts creativity, productivity, and physical performance during exercise.

This month’s newsletter underscores the harmonious experience of blending walking with music, creating a nourishing effect on both body and soul.

Employee Spotlight: Jamie Burns-Ostapenko

Jamie has been with Cascade365 for only a short period of time as the Director of Recovery Performance. In her words, “I have two decades of Operational and Process Management experience in the ARM Industry working with Credit Grantors, Debt Purchasers, and FinTech organizations. I have had the privilege of working alongside and learning from some of the best people in the industry, and appreciate trusted partnerships, structure, and creating/supporting/proving the art of the possible, through data. Teamwork, organization, and servitude leadership are my strengths and contribution to the growth and culture of Cascade365 is my objective.”

“My personal interests are nature, people, and music, generally in that order. I am a firm believer in listening intentionally, speaking slowly and that the truth will become evident if you keep your mind open to possibility. I am married to one of the best humans in the world for 30 years and counting, and I am a proud dog parent of two wonderful mutts. I am enthusiastic to be a part of and so welcomed into the Cascade365 organization. WE are amazing!”

Industry Trends:

Challenges and Insights in Debt Collections

There are many operational challenges within debt collections emerging and trends developing that Cascade365 is very aware of and shares as a partner from a best practice perspective.

This article from Bridgeforce Consulting discusses these insights in an easy-to-understand format. Cascade365 is proactively ahead of the curve and is a resource for all of your healthcare and consumer finance needs related to AR Purchase, AR Servicing and Specialty Financing.

Cascade365 / Bamboo Grove Creative Site Visit

The Cascade365 Family of Companies is a brand identity representing a family of companies focused on the responsible liquidation of accounts receivable. Headquartered in the San Francisco Bay Area, Cascade365 is a recognized leader in the accounts receivable management, revenue cycle, and specialty finance industries. Cascade365 offers healthcare providers and consumer lenders immediate and ongoing liquidity by purchasing distressed accounts receivable outright or managing them for a fee.

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Petaluma, CA 94954

888-417-1531

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