Cascade 365 FAQ

What You Can Expect From Cascade 365

Cascade 365 is committed to providing our customers with comprehensive FAQ that prevent fraud and financial scams, as well as plenty of other consumer resources to improve your financial well-being. We also work with our customers in a friendly, and ethical manner to resolve past due accounts, and help consumers improve their financial situation. If [...]

By |2022-07-19T11:21:49-07:00September 8th, 2021||Comments Off on What You Can Expect From Cascade 365

What if I don’t agree with a debt collection account on my credit report?

Cascade 365 knows that your credit reputation and score matters, and encourages you to review your credit report frequently. That way, if you notice an error in your credit report, you can get it corrected to improve the accuracy of your score. If you notice an error on your credit report, Cascade 365 recommends you [...]

By |2022-07-19T11:29:39-07:00September 8th, 2021||Comments Off on What if I don’t agree with a debt collection account on my credit report?

What if I don’t agree with the debt collection?

If you receive a letter or phone call about an account that you do not agree with, you have certain rights to dispute the account or request additional information about your account provided by federal law.  These rights can expire after a certain point of time, but most agencies, including Cascade365 will honor your dispute [...]

By |2022-07-19T11:32:31-07:00September 8th, 2021||Comments Off on What if I don’t agree with the debt collection?

What if I do not recognize the creditor’s name on a debt collection notice?

There may be perfectly legitimate reasons why the name of a creditor is unfamiliar. It is possible that this is a red flag, so it is important to take a couple steps to make sure the debt notice is not fraud. First off, the origin of the debt could be a credit card from a [...]

By |2022-07-19T11:34:06-07:00September 8th, 2021||Comments Off on What if I do not recognize the creditor’s name on a debt collection notice?

What should you absolutely not do to avoid scams?

When it comes to debt repayment and collection, you need to establish that the company contacting you is legitimate.  Cascade 365 works hard to establish a working relationship with you that is based on trust. But it is important to protect yourself during this process, and avoid the following: If you cannot determine if they [...]

By |2022-07-19T11:33:21-07:00September 7th, 2021||Comments Off on What should you absolutely not do to avoid scams?

What are debt collectors prohibited from doing when they call you?

Debt collectors have specific restrictions on what they can and cannot do or say. They should ever threaten or intimidate you when contacting you regarding debt repayment. Cascade 365 debt collectors value open communication, and know that is the best way to have your outstanding balance repaid. The FDCPA prevents debt collectors from the following [...]

By |2022-07-19T10:56:54-07:00September 7th, 2021||Comments Off on What are debt collectors prohibited from doing when they call you?

What are debt collectors required to do when they call you?

The Fair Debt Collection Practices Act (FDCPA) has specific guidelines that debt collectors must follow when they speak to you via telephone. First, if a debt collector calls you, they are required to disclose that their outreach is an attempt to collect a debt and that any information supplied by the consumer will be used [...]

By |2022-07-19T11:24:29-07:00August 31st, 2021||Comments Off on What are debt collectors required to do when they call you?

The role of the debtor collector.

Debt collectors are tasked with contacting consumers and finding resolution of past due bills.  Successful debt collectors will try to find common ground with consumers with past-due accounts and provide solutions, not obstacles to getting the debt repaid.  Having an account in collections  shouldn’t be adversarial or opaque.

By |2022-08-03T09:25:52-07:00August 31st, 2021||Comments Off on The role of the debtor collector.

How is selling debt to a debt buyer different than outsourcing to a collection agency?

How and when you (the client) gets paid. Sellers get paid up-front, alleviating economic uncertainty and providing immediately available funds for reinvestment in their core business. Companies that outsource collections receive cash flow over time and without any guarantee of success, paying a percentage of the amount collected. Selling debt often comes with stigma and [...]

By |2022-08-03T09:21:57-07:00June 4th, 2021||Comments Off on How is selling debt to a debt buyer different than outsourcing to a collection agency?

My company has non-performing accounts receivable, charged-off or bad debt. What are its options for at least partially recouping losses?

If a company has non-performing AR, including charged-off or bad debt, it generally has three options; to work the AR internally, to sell the AR to a debt buyer or outsource it to a third-party collection agency. Cascade365 offers both purchase and servicing solutions.

By |2022-07-19T11:31:15-07:00June 4th, 2021||Comments Off on My company has non-performing accounts receivable, charged-off or bad debt. What are its options for at least partially recouping losses?